Frequently asked questions
What is the difference between the Philips HeartStart HS1 and FRx?
The HS1 is designed for simplicity and is popular for workplaces, homes and community groups. The FRx is a more rugged unit suited to demanding or outdoor environments and use by first responders. Both are easy to use with clear voice prompts.
Is the Philips HeartStart easy to use?
Yes. HeartStart units guide the rescuer step by step with plain-language voice prompts and adapt to the pace of the response, so an untrained bystander can follow along in an emergency.
Can a Philips HeartStart be used on a child?
Yes. The HS1 uses dedicated infant and child pads, and the FRx uses a child key, to adjust the energy for younger patients. Follow the device prompts and use the child option where indicated.
How often do Philips pads and batteries need replacing?
Philips HeartStart pads and batteries carry expiry dates and need replacing periodically, typically every few years depending on the part. Keep spare in-date pads with the unit so it is always ready.
Which pads does my Philips HeartStart need?
The HS1 and FRx use different pads. The HS1 has separate adult and infant/child pads, while the FRx uses one set of SMART Pads II for adults and children, with the Infant/Child Key for younger patients. Match the pads to your exact model, and if you are unsure, contact us with your model details.
Where can I buy Philips HeartStart AEDs in Australia?
LivCor supplies Philips HeartStart units, packages and genuine pads and batteries in Australia, with local support and trainers that match the real devices.